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Customer Success Manager salary by level

Customer Success pay in 2026, from entry level to VP, in the highest-paying US markets.

Modeled estimate · Updated October 2026

Median base salary, Senior Customer Success Manager, top-tier markets

$125,000

From entry level to VP, medians run from $69k to $275k.

Individual contributor track

Median base salary in the San Francisco Bay Area, New York, and Seattle.

TitleMedian base
Associate Customer Success ManagerIC1 Associate / Entry$69k
Customer Success ManagerIC2 Mid-level$95k
Senior Customer Success ManagerIC3 Senior$125k
Lead Customer Success ManagerIC4 Staff / Lead$153k
Principal Customer Success ManagerIC5 Senior Staff / Principal$178k
Senior Principal Customer Success ManagerIC6 Distinguished$207k

Management track

TitleMedian base
Associate Manager, Customer SuccessM2 Associate Manager$132k
Manager, Customer SuccessM3 Manager$153k
Senior Manager, Customer SuccessM4 Senior Manager$178k
Director, Customer SuccessM5 Director$210k
Senior Director, Customer SuccessM6 Senior Director$238k
VP, Customer SuccessE1 Vice President$275k

The full range

Every market, the 10th to 90th percentiles, bonus, equity, and new hire grants, adjusted for your industry and company size.

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Where do these numbers come from?

They are modeled estimates built by compensation practitioners from publicly discussed pay and from how companies typically structure salary ranges by level and location. They are not survey results and not any company's actual ranges. Use them to get oriented before a pay conversation, not as an exact offer number.